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Privacy Policy

Last updated: 2nd May 2026

This Privacy Policy explains how we, Dream Catcher Campers, of Unit 1, Keybridge Farm, Doverdale Lane, Droitwich WR9 0PB, collect, use and protect your personal information when you use our website:
https://www.dreamcatchercampers.co.uk

We take your privacy seriously and are committed to protecting your personal data.

When we refer to your “personal data” or “personal information”, we mean any information that can identify you as an individual.

 

1. Information We Collect

Ordering goods from us

When you place an order, we collect the information necessary to process and deliver your order. This may include:

  • Your name
  • Email address
  • Billing and delivery address
  • Telephone number (if required for delivery)

This information is essential for us to fulfil our contract with you.

 

2. Payments

All payments are securely processed by our payment provider, Stripe.

We do not store your payment details on our website. All payment information is handled directly by Stripe in accordance with their privacy policy:
https://stripe.com/gb/privacy

 

3. Delivery

To deliver your order, we may share your name, address and contact details with trusted courier and delivery companies.

 

4. Marketing

If you sign up to our mailing list, you are giving consent for us to contact you with updates, offers, and news.

You can unsubscribe at any time by clicking the link in our emails.

 

5. Third Parties

To run our website and services, we use carefully selected third-party providers, including:

  • Hosting providers
  • Website platforms
  • Payment processors

All third parties are required to handle your data securely and in line with UK GDPR regulations.

In some cases, data may be processed outside the UK or EEA. Where this happens, we ensure appropriate safeguards are in place to protect your information.

 

6. Legal Requirements

We may share your information where required to:

  • Comply with legal obligations
  • Prevent fraud
  • Protect our rights, property or safety
  • Protect others from harm

 

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Object to or restrict certain processing

To make a request, please contact us via our website.

You also have the right to lodge a complaint with the Information Commissioner’s Office:
https://ico.org.uk

 

8. Data Retention

We only keep your personal data for as long as necessary.

  • Order data is typically retained for up to 24 months after completion
  • Mailing list data is removed immediately upon unsubscribing

 

9. Cookies

Our website uses cookies to improve your experience.

These may include:

  • Remembering your details for forms
  • Login session cookies
  • Website functionality cookies

You can control or disable cookies through your browser settings.

 

10. Other Websites

Our website may contain links to other websites. This policy only applies to our site, so we recommend checking the privacy policies of any external websites you visit.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time. Please check this page occasionally to ensure you are happy with any changes.

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    Fabric Types

    We offer two fabric ranges for your upholstery.
    Tip: First choose your upholstery layout, then select your fabric colours below.

    Classic Fabric

    Our standard upholstery fabric range. Comfortable, durable, and available in a wide choice of colours.

    Harris Tweed

    A premium wool fabric handwoven in the Outer Hebrides of Scotland.
    Known for its durability, heritage craftsmanship, and distinctive texture.

    Upholstery Options

    All upholstery bundles use 3” high-density breathable foam, designed for both comfortable seating and sleeping.
    The foam is fire-retardant, and all cushion covers are zipped for easy removal and cleaning.

    Choose how your fabrics are arranged on the cushions.

    Single Colour

    All faces of the cushions use one fabric colour.

    Two Tone

    Sides and bases use one colour, while the tops use a second colour.

    Tweed Top

    Cushion tops are finished in Harris Tweed, with sides and bases in your chosen Classic fabric.

    Full Harris Tweed

    All faces of the cushions are made using genuine Harris Tweed fabric.

    Choose Your Camper Pod Range

    Each range uses different materials and finishes.
    Pick the one that best suits your style, durability needs, and level of customisation.

    Adventure

    Natural 15mm furniture-grade plywood, supplied unfinished so you can wax, stain or customise it yourself.
    Also the only range suitable for laser etching.

    Explorer

    Premium laminated finish on both sides for a clean, durable look.
    Available in a wide range of laminate colours and styles.

    Trekker

    Built from industrial birch-core plywood with a hex mesh face.
    A tough, rugged pod designed for durability.

    Nomad

    Constructed from laminated birch plywood with exposed edges.
    A stylish natural wood look designed to be waxed for a premium finish.