Delivery Information
At Dream Catcher Campers, we aim to make delivery as simple and straightforward as possible.
We’re a small UK family business, and every pod is handled with care — we’ll always keep you updated from order to delivery.
Because many of our products are large, custom-built, or made to order, delivery arrangements can vary depending on the item and your location.
1. Made-to-Order Products
Most of our camper pods and conversion kits are:
- Built to order
- Designed for specific vehicles
- Carefully prepared before dispatch
This means delivery times may vary depending on your order and build schedule.
2. Delivery for Camper Pods & Large Items
Due to the size and weight of camper pods:
👉 Delivery is arranged individually for each order
- Shipping costs are not fixed at checkout
- We will contact you after your order to confirm delivery details and pricing
- In some cases, your order will be treated as a delivery quote before final confirmation
All camper pod builds are subject to final confirmation of compatibility and delivery requirements before dispatch.
👉 We’ll always discuss delivery with you first — no surprises.
3. Smaller Items & Accessories
For smaller items:
- Standard delivery rates may apply
- Shipping costs will be shown at checkout where applicable
4. Delivery Locations
We are based in the UK and deliver:
- Across the UK
- Across Europe
- Worldwide (including the USA and Australia) by arrangement
If you are outside the UK, please contact us before ordering so we can confirm delivery options and costs.
5. Delivery Times
Delivery times will vary depending on:
- The product ordered
- Build time (for made-to-order items)
- Your location
We will always keep you updated and provide estimated delivery times where possible.
6. Access & Delivery Requirements
For larger items, please ensure:
- There is suitable access for delivery vehicles
- Someone is available to receive the delivery
If there are any access restrictions, please let us know in advance.
7. Delays
While we aim to meet all estimated delivery times, delays can occasionally occur due to:
- Courier issues
- Weather conditions
- Manufacturing timelines
We will keep you informed if any delays arise.
8. Questions About Delivery
If you have any questions about delivery, please contact us before placing your order — we’re always happy to help.