Terms & Conditions

Last updated: 2nd May 2026

These Terms & Conditions govern your use of our website and the purchase of products from Dream Catcher Campers, located at Unit 1, Keybridge Farm, Doverdale Lane, Droitwich WR9 0PB.

By using our website or placing an order, you agree to these Terms.

 

1. About Us

We are Dream Catcher Campers, a UK-based business designing and manufacturing removable camper pods and conversion kits.

 

2. Products

Our products are designed to fit specific vehicles and are often made or configured to order.

Because of this:

  • Product images are for illustration purposes only
  • Final products may vary slightly depending on vehicle and configuration
  • It is your responsibility to ensure compatibility with your vehicle

If you are unsure, please contact us before ordering — we’re always happy to help.

 

3. Orders

When you place an order:

  • You will receive confirmation by email
  • Your order is only accepted once we confirm it
  • We reserve the right to refuse or cancel orders if necessary

For larger items (such as camper pods), orders may initially be treated as quotes until delivery costs are confirmed.

All camper pod builds are subject to final confirmation of compatibility and delivery requirements before dispatch.

 

4. Pricing & Payment

All prices are shown in GBP (£) and include VAT (where applicable).

Payment is processed securely via Stripe.

We do not store your payment details.

 

5. Delivery

Delivery costs and times vary depending on the product and location.

For larger items:

  • Delivery may require a custom quote
  • We will contact you to confirm delivery pricing before dispatch

We are not responsible for delays caused by couriers or circumstances outside our control.

 

6. Cancellations

You have the right to cancel your order within 14 days of receiving your goods under UK consumer law.

However:

  • This may not apply to custom-made or personalised items
  • Cancellation rights may be limited once production has started

Please contact us as soon as possible if you wish to cancel.

 

7. Returns

If your item is faulty or not as described, please contact us and we will arrange a repair, replacement or refund where appropriate.

For non-faulty returns:

  • Items must be returned unused and in original condition
  • You may be responsible for return shipping costs

Due to the nature of our products, some items may not be eligible for return.

 

8. Warranty

We take pride in our workmanship and quality.

If you experience any issues with your product, please contact us and we will do our best to resolve it.

Warranty terms may vary depending on the product.

 

9. Liability

We are not liable for:

  • Incorrect installation or misuse of products
  • Damage caused by improper use
  • Indirect or consequential losses

Nothing in these terms excludes your legal rights under UK law.

 

10. Website Use

All content on this website is owned by Dream Catcher Campers and may not be copied or reproduced without permission.

 

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Please check this page periodically.

12. Contact Us

 

If you have any questions, please contact us via our website:
https://www.dreamcatchercampers.co.uk/contact-us/

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    Fabric Types

    We offer two fabric ranges for your upholstery.
    Tip: First choose your upholstery layout, then select your fabric colours below.

    Classic Fabric

    Our standard upholstery fabric range. Comfortable, durable, and available in a wide choice of colours.

    Harris Tweed

    A premium wool fabric handwoven in the Outer Hebrides of Scotland.
    Known for its durability, heritage craftsmanship, and distinctive texture.

    Upholstery Options

    All upholstery bundles use 3” high-density breathable foam, designed for both comfortable seating and sleeping.
    The foam is fire-retardant, and all cushion covers are zipped for easy removal and cleaning.

    Choose how your fabrics are arranged on the cushions.

    Single Colour

    All faces of the cushions use one fabric colour.

    Two Tone

    Sides and bases use one colour, while the tops use a second colour.

    Tweed Top

    Cushion tops are finished in Harris Tweed, with sides and bases in your chosen Classic fabric.

    Full Harris Tweed

    All faces of the cushions are made using genuine Harris Tweed fabric.

    Choose Your Camper Pod Range

    Each range uses different materials and finishes.
    Pick the one that best suits your style, durability needs, and level of customisation.

    Adventure

    Natural 15mm furniture-grade plywood, supplied unfinished so you can wax, stain or customise it yourself.
    Also the only range suitable for laser etching.

    Explorer

    Premium laminated finish on both sides for a clean, durable look.
    Available in a wide range of laminate colours and styles.

    Trekker

    Built from industrial birch-core plywood with a hex mesh face.
    A tough, rugged pod designed for durability.

    Nomad

    Constructed from laminated birch plywood with exposed edges.
    A stylish natural wood look designed to be waxed for a premium finish.